Vision, Mission, Values


To be the provider of choice for hearing implants and rehabilitation in South Australia through progressive practice, responsive and accessible service delivery and excellence in person- and family-centred care.


To provide a professional, personal and responsive hearing implant and rehabilitation service for people with hearing loss by spending time understanding your individual hearing needs; recommending the most appropriate hearing technology; and delivering a lifetime of support to help you hear and communicate better and remain engaged with life.


We are professional

We are guided by best practice, strive for service excellence and work upon a foundation of integrity, respect and ethical decision making.

We care

We build genuine relationships and offer a lifetime of support in a warm, understanding and friendly environment.

We are a team

We work collaboratively, unified by a clear and common purpose, to achieve best hearing outcomes for our clients and their families.

We are dedicated

We are committed to providing a personal, responsive and accessible hearing implant service to meet individual needs.

We are driven to learn

We learn from those we work with and actively encourage continuous improvement, professional and personal development.

We value hearing technology

We believe in hearing implant solutions and have confidence in technology to improve quality of life for people with hearing loss.